Click your name at the bottom right and choose My Account

Screenshot 2026-07-28 at 1.25.23 PM.png

Profile

Screenshot 2026-07-28 at 1.29.56 PM.png

Here you can update your name, email (this is your MVP login as well as the email that will be used when emailing our of MVP), phone number (this is the phone number that MVP staff will use to contact you if needed), and password. 

Screenshot 2026-07-28 at 1.32.54 PM.png

Connecting your Microsoft/Google account here will allow you to see emails sent out of MVP in your sent/outbox.

Notifications

These are opt-outs — a checked box turns the notification off.

Screenshot 2026-07-28 at 1.44.23 PM.png

Integrations

SMTP Settings:
See SMTP Set up for Gmail or SMTP Set up for Office365 to get your SMTP set up in your MVP account.

Once you've entered in your domain, username, and password you can click the Test SMTP Settings button to see if the credentials you've entered are valid. You can either leave our Agency MVP test email, or you can enter in a personal email address that is different from the one you are using for Agency MVP. 

Screenshot 2026-07-28 at 1.47.00 PM.png

Click Test SMTP  and you will see a pop-ip at the bottom right letting you know if the validation was successful or unsuccessful. 

If the connection was unsuccessful, it is possible that the password you are entering does not match the password you use to log into your email.

If you've verified your password and are still getting an error, please reach out via our live chat or to support@agencymvp.com so we can further investigate the error. 

Rater Credentials:

These are not required. Only fill in the ID of the Rater that you use. 

Screenshot 2026-07-28 at 1.54.33 PM.png

Personal Canopy Connect:

If your agency has a Canopy Connect account and you would like to use your personal canopy connect link to send via MVP, that link will be entered here, after the Agency Owner has completed the initial Canopy Connect connection from their account. 

Screenshot 2026-07-28 at 2.00.13 PM.png

Signature

Your email signature will be automatically attached to any outbound emails from Agency MVP. 

Screenshot 2026-07-28 at 2.06.13 PM.png

Was this article helpful?
0 out of 0 found this helpful