Texting Integration with Text Request

What is Text Request?

Text request is a business text messaging service that lets you text from your office phone number directly on your computer.

How do I set up a Text Request account?

Step 1: Go to Text Request's website to create an account.

Step 2: Once you set up a Text Request account, you'll then need to register your Brand and a Campaign. The campaign is linked to a "Messaging Service" and whatever phone number you purchase needs to then be linked to that messaging service.

Text Request's instructions for that process are available here.

Step 3: Make sure API access is enabled in your text request account (https://help.textrequest.com/api-key)

 

How do I integrate my Text Request account with Agency MVP?

1. Agency Owner, click your name at the top right in MVP and go to your Account Information page and scroll down to the Texting Integration Settings. Here, you will choose Text Request from the dropdown menu.
New Recording - 8_19_2024, 1_41_13 PM-high (1).gif

2. In another tab, go to your Text Request account Integrations page and copy the API key.Screen Shot 2024-09-05 at 2.15.56 PM.png

3. In MVP, you can now paste that API Key from Text Request into the Text Request API Key box and Save.
Note: If you are using only one texting number for the entire agency, be sure to type that number into the Organization Override Text Request SMS Number box. Screen Shot 2024-09-05 at 2.12.27 PM.png

 

Texting FAQs

Still have questions? Chat with our Support Team by clicking the chat icon at the bottom right of your screen or email support@agencymvp.com

Was this article helpful?
0 out of 0 found this helpful